How do I get SonicWALL Global VPN to work with Windows 8.1?

21
2014-04
  • Mike

    I have been running SonicWALL Global VPN v4.7.3.0403 on Windows 8 without trouble for more than a year. Today I upgraded to Windows 8.1 RTM and noticed that it disabled my Global VPN connection. I tried to repair the situation by uninstalling and reinstalling Global VPN, but that suddenly caused my computer to lose all network connectivity whatsoever. I uninstalled Global VPN again and connectivity was restored. At this point it appears that Global VPN v4.7.3.0403 is incompatible with Windows 8.1. Has anyone figured out a way to make it work?

    Here are some links to others who appear to be having the same problem:

  • Answers
  • user195685

    Upgrade to version 4.8.6.0826 which you can download from https://www.mysonicwall.com/firmware/FreeDownloads.aspx once you've become a registered member.

  • Paul

    I wasn't able to get Global VPN Client working, but...There is a SonicWall client built into Windows 8.1 and it works for me. There are some directions here.

    http://en.community.dell.com/dell-blogs/dellsolves/b/weblog/archive/2013/09/05/mobility-for-business-built-in-to-windows-8-1.aspx

  • Mike

    I contacted SonicWALL chat support and they provided me with a beta of a Windows 8.1-compatible Global VPN which reports itself as v4.8.6.0826. So far it appears to be working, although I did need to enable DHCP-over-VPN and set the VPN's virtual adapter to "DHCP Lease" (which assigns IP addresses to connected VPN clients) before I was able to remote desktop to any machines behind the firewall.

    I also verified with SonicWALL technical support that the client that comes built-in to Windows 8.1 uses SSL VPN (compared to Global VPN which uses IPsec).


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  • Related Answers
  • Josh Budde

    IPSecuritas is supposed to work. When I used to work at a company that was a SonicWall reseller I never could get it to work. Theoretically the Sonicwall is doing straight IPSec VPN setups, but I was either missing a step or otherwise messing it up.

  • AWippler

    Sonicwall and OSX do not get along. Primarily the fault is with OSX changing code and breaking things.

    Make sure your sonicwall firmware is up-to-date and try the VPN clients again. If it does not work, the NetExtender may be the best option for you.